Shipping Policy

Shipping

Order Processing

It typically takes 1 - 3 business days for orders to process and leaves our warehouse. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received. We offer a number of shipping options that can be selected at checkout.

Free Shipping
Standard Global Shipping- standard shipping is available to international customers on orders over $39. But not include remote areas like Africa or some South-east countries.

Expedited Shipping
Expedited Shipping orders will be shipped via FedEx or DHL. Orders must be placed by 6 PM PST to start processing the same day. All orders received after 6 PM PST will begin processing the next business day. Please allow 1 - 3 business days for processing and 2-5 business days for transit.

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. 

Business Days & Holidays
All orders process and ship Monday - Friday, excluding holidays. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

focallure.com is not responsible for fees associated with imports. All fees must be paid by the parcel recipient.

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