Shipping

We wanted to let you know that because of the evolving COVID-19 influences, the shipment of your orders and the tracking information updating may take a bit longer than usual. Thank you for your understanding. If you have any questions or concerns, please feel free to contact us via cservices@focallure.com and we'll be there for you.

Order Processing

It typically takes 1 - 3 business days for orders to process and leaves our warehouse. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received. We offer a number of shipping options that can be selected at checkout.

Free Shipping
Standard Global Shipping- free shipping is available to international customers on orders with a subtotal of $30. But not include remote areas like Africa or some South-east countries.

Expedited Shipping
Expedited Shipping orders will be shipped via FedEx or DHL. Orders must be placed by 6 PM PST to start processing the same day. All orders received after 6 PM PST will begin processing the next business day. Please allow 1 - 3 business days for processing and 2-5 business days for transit.

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. 

Business Days & Holidays
All orders process and ship Monday - Friday, excluding holidays. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Please note that we do not ship to: Angola, Barbados, Benin, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greece, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Heard & McDonald Islands, India (1 of 37 states), Indonesia, Italy, Jersey, Kenya, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Moldova, Mozambique, Namibia, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Réunion, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa (8 of 9 provinces), South Georgia & South Sandwich Islands, South Sudan, Spain, St. Helena, Sudan, Svalbard & Jan Mayen, Tanzania, Togo, Tunisia, U.S. Outlying Islands, Uganda, Vatican City, Wallis & Futuna, Western Sahara, Zambia, Zimbabwe.

focallure.com is not responsible for fees associated with imports. All fees must be paid by the parcel recipient.

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